Robotic Process Automation

What is robotic process automation (RPA)?

Robotic process automation (RPA) is the technology used in software tools that partially or fully automate human activities that are manual, rule-based, and repetitive.business process automation

More and more enterprises are turning to an emerging technology practice called robotic process automation to eliminate tedious tasks, freeing corporate workers to focus on higher-value work, streamline enterprise operations and reduce costs. RPA is ultimately about automating some of the most mundane and repetitive computer-based tasks and processes in the workplace.

“While outsourcing has traditionally been an option for bigger companies, RPA could actually save more, compared to offshore service centers.”

RPA is made up of a number of technologies, brought together under one toolkit to be deployed as and when needed for different automation purposes. More businesses are becoming aware of the benefits of RPA and implementing it in their businesses.

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RPA bots are capable of mimicking most human user interface interactions to carry out a ton of error-free tasks, at high volume and speed. RPA can boost efficiency for organizations by automating mundane, repetitive manual tasks.

RPA can also overlap with human efforts, augmenting existing processes that were previously fully handled by manual steps.

Many IT decision-makers believe robotic automation is key to their digital transformation strategy, and companies are increasingly investing to automate repetitive tasks.

Businesses and organizations like RPA as it helps them improve productivity across the enterprise at a lower cost.

Automation is here to stay. How can we, humans, benefit from it to improve and make day-to-day lives easier?

But whether you are starting your RPA journey or already reaping the rewards of automation, RPA is here to stay.

What kinds of tasks can RPA handle?

  • The process must be rule-based.
  • The process must be repeated at regular intervals, or have a pre-defined trigger.
  • The process must have defined inputs and outputs.
  • The task should have sufficient volume.

What are the benefits of RPA?

Robotic Process Automation provides enterprise with the ability to reduce staffing costs and human error.

RPA is the bot process by which software uses a combination of automation, computer vision, and machine learning to automate repetitive, high-volume tasks that are rule-based and trigger-driven.

Bots are generally low-cost and easy to implement, requiring no custom software or deep systems integration.

Cognitive RPA allows for better optical character recognition (OCR), natural language processing (NLP) and machine learning (ML) to handle semi-structured and unstructured data, expanding the efficiencies of RPA to a wider range of enterprise activities.

RPA Use Cases

If you’re exploring RPA use cases, sales operations, customer service, and big data offer broad possibilities for pilot tests and early wins.

HR : New Hire Background Check, Onboarding
Finance: Receivables and payables
Customer Service : chatbots,Returns processing, improve customer engagement
Sales : Data Replication, Invoice Preparation and delivery, CRM updates


What the experts predict for its future ?

Experts predict a wider adoption of RPA as more mature technology is getting developed, the RPA technology will be used by more and more companies to complete a wider range of business processes.

Will RPA replace employees ?

Yes and No,
RPA extends the capabilities of human workers. However, mitigating this fear factor is not easy, and advocating RPA to the workforce is very challenging.